英语翻译1、按酒店操作规程,准确及时地完成各项工作.2、员工对上司的安排有不同意见但不能说服上司,一般情况下应先服从执行.3、员工对直属上司答复不满意时,可以越级向上一级领导反

英语翻译1、按酒店操作规程,准确及时地完成各项工作.2、员工对上司的安排有不同意见但不能说服上司,一般情况下应先服从执行.3、员工对直属上司答复不满意时,可以越级向上一级领导反
英语翻译
1、按酒店操作规程,准确及时地完成各项工作.
2、员工对上司的安排有不同意见但不能说服上司,一般情况下应先服从执行.
3、员工对直属上司答复不满意时,可以越级向上一级领导反映.
4、工作认真,待客热情,说话和气,谦虚谨慎,举止稳重.
5、对待顾客的投诉和批评时应冷静倾听,任何情况下都不得与客人争论,
解决不了的问题应及时告直属上司.
6、员工应在规定上班时间的基础上适当提前到达岗位作好准备工作.工作时间不得擅离职守或早退.在下一
班员工尚未接班前当班员工不得离岗.员工下班后,无公事,应在30分钟内离开酒店.
7、员工不得在任何场所接待亲友来访.未经部门负责人同意,员工不得使用客用电话.外线打入私人电话不
予接通,紧急事情可向直属上司申请.
8、上班时严禁串岗、闲聊、吃零食.禁止在餐厅、厨房、更衣室等公共场所吸烟,不做与本职工作无关的
事.
9、热情待客,站立服务,使用礼貌语言.
10、未经部门经理批准,员工一律不准在餐厅做客,各级管理人员不准利用职权给亲友以各种特殊优惠.

英语翻译1、按酒店操作规程,准确及时地完成各项工作.2、员工对上司的安排有不同意见但不能说服上司,一般情况下应先服从执行.3、员工对直属上司答复不满意时,可以越级向上一级领导反
1,according to the hotel operation regulations,accurate and timely complete all the work.
2,the arrangement of the boss for employees have different opinions but can't convince boss,usually shall first be subject to execution.
3,employees to your immediate supervisor reply is not satisfied,can reflect the next higher level YueJi leadership.
4,the work is earnest,entertain guest enthusiasm,soft-spoken,modest,the manner is sedate.
5,treat customer complaints and criticisms should be calm to listen,the patient explanation,any circumstances be allowed and the guest debate,
To solve the problem of the shall promptly against immediate supervisor.
6,employees should be based on the provisions of time to go to work early to prepare appropriate post work.Working time may not leave his position without authorization or leave early.In the next
Class staff have not yet carry on duty before employees may not leave.Staff after work,no official business,should be inside 30 minutes left the hotel.
7,the employee shall not in any place to visit friends and relatives reception.Without the director of the department agree,employees may not use guest use telephone.Outside into the private telephone no
To get through,an emergency can apply for to your immediate supervisor.
8,when going to work the string is strictly prohibited,chatting,snack.Banned in dining-room,kitchen,locker rooms and other public smoking,do not do the job has nothing to do with
Things.
9,warm hospitality,stand service,use polite language.
10,without the approval of the department manager and staff are not allowed to in a restaurant,all levels of management personnel must be not using their authority to relatives and friends in various special discount.