一般酒店总机英文提示是什么?

一般酒店总机英文提示是什么?
一般酒店总机英文提示是什么?

一般酒店总机英文提示是什么?
酒店总机常用英语及技巧
一、 接听外线电话：
01、 电话铃响三声接起,中英文清晰报出酒店名称：
昆明电信国际技术交流中心!
Good morning ,
02、 转接时,对来电方：
请稍等!
Hold on ,please !
03、 电话占线时：
对不起,电话占线,请您稍后再拨.
Sorry ,the line is busy .please call back later!
04、 转入电话无人接时：
电话没人接,您是否需要留言?
There's no answer ,Would you like to leave a message
05、转入客房电话：
A、 请问您找那位?
Who would you like to speak to
B、 对不起,没有这个姓名的客人.
Sorry ,there's no guest with that name
C、 您能告诉我他是住客还是访客?
Excuse me for asking but is he a visitor or a hotel guest?
05、 内容没听清或不确定时：
A、 请您再说一遍好吗?
Would you like to repeat the number
B、 请您大声一点好吗：
Could you speak a little louder ,please
C、 请说慢一点!
Could you speak slowly ,please?
07、对方拨错号码：
恐怕您拨错了号码,这里是XXX酒店总机.
I'm afraid you dial the wrong number .here is xx hotel operator;
08、 外线来电详细问询时：
我将帮您把电话转到问讯处；
I'll put you through to the information desk
09、 来电方需要留言：
A、 请告诉我您的留言内容；
Could you please give me the message ,sir / madam?
B、 请放心,我一定将您的意思转达给X先生/小姐,谢谢您的来电,再见!
Thank you for calling ,I 'll relay the message to Mr./Mrs.
二、酒店住店客人的叫醒受理：
01、 能告诉我您的姓名和房号吗?
May I have your name and your room number ,please?
02、 您需要什么时间的叫醒?
Could you tell me what time would you like to get up
03、 我重复一遍您的房号和叫醒时间,好吗?
May I repeat your room number and the time ,sir / madam
04、 早上好（中午、晚上好）,先生/女士,这是您的叫醒电话,祝您过得愉快!
Good morning (afternoon ,evening ),sir / madam !this is your wake-up call ,
Have a good day to you (have a nice day )!
三、接酒店营业区,后台区,办公室电话：
OPERATOR,总机!
四、住客电话询问：
01、 内线电话免费.
There is no charge for in -house call
02、 您能直拨电话.
You can make a dial-direct call
03、 我们酒店设有国际直拨和国内直拨电话系统,如果您要拨打国际直拨电话,请您拨XXX,如果您要拨国内直拨电话,请拨XXX,如果您还有其它需要帮忙的,请打电话给我们,我们会尽力而为；
We have got DDD and IDD system in our hotel ,if you want to make a DDD,you can dial xxx ,and if you want to make a IDD ,you can dial XXX .if you have anything else,you can call us again ,we will help you ,sir / madam
04、 我会立刻为您查找,然后打电话给您；
I 'll check immediately and call you back in a moment
05、 请稍等一会儿好吗?我马上为您查找；
Would you mind waiting a minute ,I'll check it for you right now
五、代客人接国际,国内长途；
01、 您能告诉我您要拨打的电话是自付电话,受付电话或是信用卡付费电话吗?
Could you please tell me the form of payment ,is it a pay call ,collect call or credit card call ,sir / madam
02、 请问这是自己付费还是对方付费电话?
Is this a paid call or collect call?
03、 您能告诉我电话的国家代码,地区代码和电话号码吗?
Could you please tell me country code ,the area code and telephone number,sir /madam?
04、 您能告诉我您要打的是叫人电话还是叫号电话吗?
Could you please tell me what kind call would like :a person to person or station to station call ,sir/madam?
05、 您能告诉我对方的电话吗?
Could you please tell me who are you want to speak
06、 能告诉我您的名字是怎么拼的吗?
Could you please spell your name

Thank you for calling xx Hotel.
xx speaking, how can I help you?