英语翻译IntroductionEnterprise systems (ES) represent an important technology investment option for operations managers,and have been acclaimed in the practitioner and academic literature for their potential to improve business performance (Akker

英语翻译IntroductionEnterprise systems (ES) represent an important technology investment option for operations managers,and have been acclaimed in the practitioner and academic literature for their potential to improve business performance (Akker
英语翻译
Introduction
Enterprise systems (ES) represent an important technology investment option for operations managers,and have been acclaimed in the practitioner and academic literature for their potential to improve business performance (Akkermans et al.,1999; Davenport,1998).For the purposes of this research,ES include one or more of the following applications:Enterprise Resource Planning (ERP),Supply Chain Management (SCM),and/or Customer Relationship Management (CRM) systems.This paper documents the effect of investments in ERP,SCM,and CRM systems on long-run stock price and profitability performance.The results are based on an analysis of a sample of 186 announcements of ERP implementations,140 SCM implementations,and 80 CRM implementations at publicly traded firms.Performance effects are examined over a five-year time period for ERP implementations and a four-year time period for SCM and CRM implementations.Performance effects are also examined for both the implementation and post-implementation periods.

英语翻译IntroductionEnterprise systems (ES) represent an important technology investment option for operations managers,and have been acclaimed in the practitioner and academic literature for their potential to improve business performance (Akker
介绍 企业系统(ES) 代表一个重要技术投资选择为操作管理员, 和被赞誉了在实习者和学术文学使他们的潜力改进业绩(Akkermans 等1999 年; 达文波特1998) .为这研究的目的, ES 包括一个或更多以下应用: 企业资源计划(ERP), 供应链管理(SCM), 并且/或者顾客关系管理(CRM) 系统.本文提供投资的作用在ERP 、SCM, 和CRM 系统在历时长久的股票价格和有利表现.结果根据对ERP 实施、140 SCM 实施, 和80 CRM 实施的186 个公告样品的分析在公开地被换的企业.表现作用被审查在五年时期为ERP 实施和4 年的时期为SCM 和CRM实施.表现作用并且被审查在实施和岗位实施期间.