求肯德基餐厅服务英语口语及一般食物英语

求肯德基餐厅服务英语口语及一般食物英语
求肯德基餐厅服务英语口语及一般食物英语

求肯德基餐厅服务英语口语及一般食物英语
I'm lovin it!

chicken beef Hamburger French fries
鸡肉 牛肉 汉堡包 薯条

肯德基服务英语
菜单Menu
经济豪华餐Meal
 Roasted chicken burger combo黄金烤鸡腿堡套餐
 Mini burger combo田园脆鸡堡餐
 Extra tasty crispy burger combo劲脆鸡腿堡餐
 Zinger burger co...

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肯德基服务英语
菜单Menu
经济豪华餐Meal
 Roasted chicken burger combo黄金烤鸡腿堡套餐
 Mini burger combo田园脆鸡堡餐
 Extra tasty crispy burger combo劲脆鸡腿堡餐
 Zinger burger combo香辣鸡腿堡餐
 Mexican Twister combo墨西哥鸡肉卷餐
 Dragon Twister combo老北京鸡肉卷餐
 New Orleans roast wings combo新奥尔良烤翅餐
 Hot wing combo香辣鸡翅餐
 Bucket meal外带全家桶
快乐儿童餐Kid’s meal
 A set：Nugget+Mashed Potato+Mirinda
 B set：Original Recipe+French Fries+Mirinda
 C set：Mini Burger+French Fries+Mirinda
鸡类产品Chicken Products
 Original Recipe吮指原味鸡
 Hot Wings香辣鸡翅
 New Orleans roast wings新奥尔良烤翅
 Zinger burger香辣鸡腿堡
 Extra tasty crispy劲脆鸡腿堡
 Mini Burger田园脆鸡堡
 Mexican Twister墨西哥鸡肉卷
 Dragon Twister老北京鸡肉卷
 Popcorn Chicken劲爆鸡米花
 Nuggets上校鸡块
 Roasted chicken burger黄金烤鸡腿堡
早餐Breakfast
 Egg & Pork Congee皮蛋瘦肉粥
 Chicken & Mushroom Congee香菇鸡肉粥
 Seafood & Egg Congee海鲜蛋花粥
 Egg & Pork Floss Twister鸡蛋肉松卷
 Egg & Pork Sausage Twister鸡蛋猪柳卷
早餐优惠组合Braekfast Combo
 Cheese & Egg Burger Combo芝士蛋堡餐
 Mini burger combo田园脆鸡堡餐
 Mini burger with Egg combo田园脆鸡堡加蛋
 Pork & Egg Burger combo猪柳蛋堡餐
 Congee & Potato Stix Combo花式粥餐
 Egg & Pork Floss Twister Combo鸡蛋肉松卷餐
 Egg & Pork Sausage Twister Combo鸡蛋猪柳卷餐
早餐饮料及配餐Drinks & Side Items
 Orange Juice都乐鲜橙汁
 Fresh Milk/ Hot Milk鲜牛奶/热牛奶
 Milk Tea奶茶
 Potato Stix香脆薯棒
 French Fries薯条
 Mashed Potato土豆泥
 Corn on the cob香甜粟米棒
 Egg & Vegetable Soup芙蓉鲜蔬汤
 Dinner Roll胡萝卜餐包
 Corn Salad玉米沙拉
 Seasonal Vegetable四季鲜蔬
Dessert甜点
 Ice Cream Cone脆皮甜筒 Chocolate/Blueberry巧克力/蓝莓
 Sundae圣代Chocolate/Strawberry巧克力/草莓
 Egg Tart葡式蛋挞
Drinks饮料
 Pepsi Cola百事可乐
 Seven-up七喜
 Mirinda美年达
 Ice Tea雀巢冰爽茶
 Ice Tang雀巢橙C
 Coffee咖啡
 Tea红茶
 Milo美禄
 Tang橙汁
 Milk牛奶
 Nine Lives Juice九珍果汁
 Good Balance Tea清衡茶
Condiments & Common Restaurant Items调味品和日常用品
 Ketchup番茄酱
 Coffee mate奶精
 Sugar糖
 Sweet & Sour Sauce糖醋酱
 Sweet Chili Sauce甜辣酱
 Napkin/Tissue餐巾纸
 Stirrer搅拌棒
 Straw吸管
 Toothpick牙签
 Spoon勺子
 Tray托盘
 Cup杯子
服务七步曲
欢迎光临Greeting
 Good morning. Welcome to KFC!早上好，欢迎光临肯德基！
 May I help you, sir?能为您效劳吗，先生？
 May I take your order now?您现在要点餐么？
 Welcome to KFC. May I take your order? 欢迎光临肯德基，您现在要点餐么？
 Hello! KFC Restaurant at your service!您好，肯德基餐厅为您服务
 Excuse me, madam, what can I do for you?我可以帮你什么忙么，女士？
点餐Ordering
 Would you like anything else?还需要我为您点什么吗？
 Could you repeat the order, please?请重复一下您点的餐，好吗？
 How many cups would you like to have, sir?您要几杯，先生？
 May I know how many people?请问一共几位用餐？
 Well, I would like to suggest you get it to take away if you are in hurry.如果您赶时间的话，我建议您打包。
 What would you like to drink, sir?先生，您想喝点什么饮料？
 Would you have it here or for take away?请问您在这里吃还是打包？
 Would you like to have a set meal or order them separately?请问您是要套餐还是单点 ？
建议性销售Suggestive selling
 Would you like some soup, madam?您要点汤么，女士？
 Would you like to try our latest promotion?您想尝尝我们的新产品吗？
 Well, I would like to suggest the bucket meal, sir.我向您推荐我们的全家餐，先生
 This bucket would be a perfect choice for a family of three.我认为这份全家餐适合三口之家。
 If you prefer a light burger, the Mini Burger Combo would be a good option.如果您喜欢清淡一点的汉堡，我建议您来个田园脆鸡堡餐。
 We have a variety of chicken foods.我们有各种鸡类产品可供选择。
 Would you like one more order of French Fries?要不要再来份薯条？
找零和结账change and check-out
 Do you have 50 fen?请问您有5毛钱吗？
 Here is your change, miss.这是您的找零，小姐。
 I’m sorry we don’t accept foreign currency.很抱歉我们不收外币。
 It is very kind of you, sir, but we are not allowed to accept tips.先生，您真是太好了，但我们不能收小费。
 Sorry, we can’t accept this, it is counterfeit.抱歉，这是假币。
 Thank you, thirty eight yuan & fifty fen, please.总共是38.5。
 You have ordered 2 bucket for 116 yuan. Is that right?您订了两个全家桶一共是116元，请问还需要什么吗？
呈递餐饮，感谢顾客Closing
 Every Kids Fun Meal comes with a free toy.儿童餐有玩具送
 Have a nice meal.祝您用餐愉快
 Have a pleasant weekend, sir.祝您周末愉快，先生
 Hope you enjoy the meal.希望您吃得开心
 It is a pleasure to be of service.为您服务我很荣幸。
 Always at your service, madam.欢迎下次光临，女士
 My pleasure.乐意为您效劳
大厅服务Lobby service
 Could you please wait in line, sir?先生，请您排队等候好吗
 Excuse me, sir, may I take these away?对不起，先生，我可以把这些空盘子收走吗
 Go straight ahead and turn left, and you will get to the washroom.洗手间一直走然后左转
 Sorry ,sir, this is a non-smoking restaurant. Sorry for any inconvenience.先生，对不起，请勿吸烟
 May I suggest that you keep an eye on your handbag.请保管好您的手提袋
 Miss, do you mind sharing this table with others?小姐，别的客人想和你共用这张桌子，好吗
 We open from 7:00 in the morning until 23:00.我们的营业时间是从早上7：00到晚上23：00
 Would you like a baby chair for your child?要不要给您的小孩拿张婴儿椅
顾客抱怨处理Service Recover
 Could you wait a minute?请等一分钟左右，好吗
 Sorry, madam, I am afraid that you have to wait for about two minutes. Do you mind taking a seat here first?对不起，女士，得等两分钟左右，请您先到那边座位上座下好吗
 I’ll get the manager for you. He’ll be glad to help you.我去把经理叫过来，他会很乐意帮助你
 I’m terribly sorry, sir, there may have been a mistake.非常抱歉，可能弄错了，我向您表示道歉
 Beg your pardon, could you repeat that?对不起，我没听请，重复一下好吗
 I’m sorry I made a mistake with your order, madam.夫人，很抱歉我下错单了

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