公司前台接待常用英语会话准备要去一家外企做前台工作.因为是全外资公司所以被告知会经常接待外国人或者接听外国人电话.对自己的英语不太有信心,想问一下具体在工作中会遇到的常用

公司前台接待常用英语会话准备要去一家外企做前台工作.因为是全外资公司所以被告知会经常接待外国人或者接听外国人电话.对自己的英语不太有信心,想问一下具体在工作中会遇到的常用
公司前台接待常用英语会话
准备要去一家外企做前台工作.因为是全外资公司所以被告知会经常接待外国人或者接听外国人电话.对自己的英语不太有信心,想问一下具体在工作中会遇到的常用英语会话有哪些?最好全一点的.
最好有使用且实际一点的，哪些网站上都抄得到的最好不要。

公司前台接待常用英语会话准备要去一家外企做前台工作.因为是全外资公司所以被告知会经常接待外国人或者接听外国人电话.对自己的英语不太有信心,想问一下具体在工作中会遇到的常用
前台接待访客常用会话（1）
许多规模比较大的公司都有一个接待员,我们通常叫前台.The work of a receptionist is interesting and varied.前台的活可是不少.The work is also important because the receptionist is the first person visitors see when they come to a firm.So the receptionist gives them the first idea of the firm.
我们来看看Rose 这位前台是怎样接待来访客人的吧.Rose is a receptionist at Modern Office limited.In this part Rose will speak to Mr.Hussein,who has an appointment with the Sales Manager Mr.Shelli at 11:30.
ROSE:Good morning.Can I help you?
MR HUSSEIN:Good morning.Is this Modern Office Ltd.
ROSE:Yes it is.
MR HUSSEIN:I have an appointment with the Sales Manager at 11:30.
ROSE:May I have your name,please?
MR HUSSEIN:Hussein.Omar Hussein.I'm from the Gulf Trading Company.
ROSE:Let me see...Ah yes,Mr Hussein.Please take a seat,Mr Hussein.I'll tell the Manager's Secretary you are here.
(DIALS)
MARIA:Mr Shelli's Office.
ROSE:Hello Maria,this is Reception.Mr Omar Hussein is here.He has an appointment with Mr Shelli at 11.30.
MARIA:Mr Omar Hussein?
ROSE:Yes,he's from the Gulf Trading Company.
MARIA:Oh,yes,that's right.I'll come and fetch him now.
ROSE:Thanks.(REPLACES PHONE) Mr Shelli's secretary is coming down now.
MR HUSSEIN:Thank you.
MARIA:Mr Hussein?
MR HUSSEIN:Yes,that's right.
MARIA:I'm the Sales Manager's secretary.Please come this way.I'll take you to his office.
前台接待访客常用会话（2）
一般的访客都是提前有预约的.但也有些没有预约的“不速之客”.这个时候前台应该怎样接待这些客人呢?我们看看Rose 是怎么做的吧!
The second visitor is Mr Li.He has not an appointment,but he wants to see Mr Shelli.
MR LI:Good morning.
ROSE:Good morning.Oh,Mr Li.How are you?'
MR LI:I'm fine,thanks,and you?
ROSE:Oh,busy as usual.Do you want to see Mr Shelli?
MR LI:Yes,please.
ROSE:Have you an appointment?
MR LI:Er...No,I haven't.You see,I only arrived in the country this morning.
ROSE:Well,I know he's busy at the moment but I'll ask his secretary when he'll be free.Please sit down.
MR LI:Thank you.
(DIALS)
MARIA:Mr Shelli's office.
ROSE:Oh,hello Maria.It's reception again.I have Mr Li here.He hasn't an appointment but he'd like to see Mr Shelli.When will he be free?
MARIA:Let me see ...Well,Hmmm,he'll be free about 12.30.Can Mr Li wait?
ROSE:Mr Shelli will be free about half past twelve.Can you wait?
MR LI:What's the time now?
ROSE:It's nearly 12:00.
MR LI:Oh that's fine.I'll wait.
ROSE:(TO MARIA) Maria,Mr Li will wait.
MR LI:Right.I'll fetch him when Mr Shelli's free.
ROSE:Thanks.(REPLACES PHONE) (TO MR LI) She'll come and fetch you later.
MR LI:Thank you.
ROSE:Where are you staying,Mr Li?
MR LI:At the Plaza.
ROSE:The Plaza?
MR LI:Yes,I usually stay there.
前台接待访客常用会话（3）
公司里常来的客户一般前台都熟悉.当然,也会有陌生人来造访.这不,Mr Lefere 来造访 Mr Ballito 了.且看Rose如何处理.
MR LEFERE:Good morning.
ROSE:Good morning.Can I help you?
MR LEFERE:Er,yes.I have an appointment with Mr Ballito at a quarter past ten.
ROSE:May I have your name please?
MR LEFERE:Paul Lefere… from the International Hotel Group.
ROSE:Thank you.Please take a seat,Mr Lefere,and I'll phone Mr Ballito's office.
(DIALS)
OPAL:Mr Ballito's office.
ROSE:Hello,Opal.This is Reception.Mr Lefere is here for his 10:15 appointment.
OPAL:Oh yes Rose.Mr Ballito's expecting him.He is in Room 9 on the first floor.
ROSE:Thanks.(REPLACES PHONE) MR Lefere,would you please go up to Room 9 on the first floor.Mr Ballito's expecting you.
MR LEFERE:Room 9 on the first floor.
ROSE:That's right.The stairs are on the left.
MR LEFERE:Thank you.

我是丹尼斯·史密斯。
This is Dennis Smith. *打电话时常用This is...代替My name is...。
This is Dennis Smith speaking.
喂，是约翰吗?
Hello, John? *常用于熟人之间。
喂， 请问是丹尼斯·史密斯先生吗?
Is this Mr. Dennis Smit...

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我是丹尼斯·史密斯。
This is Dennis Smith. *打电话时常用This is...代替My name is...。
This is Dennis Smith speaking.
喂，是约翰吗?
Hello, John? *常用于熟人之间。
喂， 请问是丹尼斯·史密斯先生吗?
Is this Mr. Dennis Smith?
请问是财务科吗?
Is this the finance department?
请问是吉姆·贝克医生的办公室吗?
Is this Dr. Jim Baker's office?
我能借用一下您的电话吗?
Do you mind if I use your phone? *这句话直译是“如果我用一下您的电话，您介意吗?”。如果同意，回答是No(不介意)。
Do you mind if I use your phone? (我能借用一下您的电话吗?)
No, please go ahead. (可以，请用吧。)
我想找佐藤先生。
May I speak to Mr. Sato?
May I speak with Mr. Sato?
I'd like to speak to Mr. Sato, please.
Is Mr. Sato there, please?
Mr. Sato, please. *这是最简单的说法。并不失礼，工作和日常生活中都可以用。
★推荐阅读：http://blog.sina.com.cn/s/blog_8a0c5d9a0101hia3.html

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许多规模比较大的公司都有一个接待员，我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. ...

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许多规模比较大的公司都有一个接待员，我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.
我们来看看Rose 这位前台是怎样接待来访客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.
ROSE: Good morning. Can I help you?
MR HUSSEIN: Good morning. Is this Modern Office Ltd.?
ROSE: Yes it is.
MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.
ROSE: May I have your name, please?
MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company.
ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.

(DIALS)
MARIA: Mr Shelli's Office.
ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30.
MARIA: Mr Omar Hussein?
ROSE: Yes, he's from the Gulf Trading Company.
MARIA: Oh, yes, that's right. I'll come and fetch him now.
ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now.
MR HUSSEIN: Thank you.
MARIA: Mr Hussein?
MR HUSSEIN: Yes, that's right.
MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office.
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有人来就说:What can I do for you? /May I help you?
电话来就说:This is 公司名
如果电话要找的人不在就说:He/She isn't here,can you leave a message?

I am transfering your call(我现在帮您转接电话)
wait a moment, please
Would you like a cup of tea

welcome
这几句比较常用,面试时都说得用的挺多,实际好多都有专人负责,想跟外国人多说几句都没机会.
那些外宾也不会跟你说让你听不懂的东西,如果有就打电话给负责接待外宾...

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I am transfering your call(我现在帮您转接电话)
wait a moment, please
Would you like a cup of tea

welcome
这几句比较常用,面试时都说得用的挺多,实际好多都有专人负责,想跟外国人多说几句都没机会.
那些外宾也不会跟你说让你听不懂的东西,如果有就打电话给负责接待外宾的部门,是谁的客人就给谁打电话.
放心啦,你一定可以的,祝你顺利!

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